Annulatievoorwaarden

CANCELLATIONS:

- the compensation to be paid by the customer in connection with full or partial cancellation of the
hotel accommodation and catering services reserved by the customer is determined on the basis of the reservation value (=RW)
- in the event of "no-show", the customer will in all cases be obliged to reimburse the total reservation value
- for reservations for 50 people or more, the following periods will be increased by 1 month
- reservations of 6 rooms or more are considered group reservations

DAMAGES RELATING TO CANCELLATIONS
HOTEL ACCOMMODATION/LODGING :

                                                                                                              Group                                       Individual
- from 21 days up to and including 8 days before the effective date:                        50%                                          0% of the total RW
- from 7 days up to and including 48 hours before the arrival date:                         75%                                          0% of the total RW
- less than 48 hours before the arrival date:                                 100%                                     100% of the total RW

ALL-IN HORECA AGREEMENTS :
All cases in which one or more types of catering services must be provided under an agreement
(both per person and per group)

- more than 4 months before the effective date:                                                  no compensation
- more than 2 months before the effective date:                                                     25% of the total RW
- more than 1 month before the effective date:                                                         35% of the total RW
- more than 2 weeks before the effective date:                                                          50% of the total RW
- more than 1 week before the effective date:                                                            75% of the total RW
- less than 1 week before the effective date:                                                       100% of the total RW

 

These conditions are applied unless otherwise agreed in writing.

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